Chapter 3 Culture
It is an energy source that connects people together.
Culture have 3 components
Norms, Symbols and symbolic actions – birthdays, Beliefs
Facts that shapes culture in organization
Size of the organization – turnover, number of stuff etc
Technology advancement – product (Microsoft compare to Handcraft Company)
Diversity – product range, geographical spread
Age – Manager experience, business establishment
History – Decision maker’s past success, lesson learnt from
Ownership + control – Sole trader/Shareholder/Public
Writers of culture
Schein
Founder sets the culture. Leaders are determined by the culture later.
Artifact – tangible
Espoused Value – Strategies and Goals (Slogan etc)
Basic assumptions values- unconscious level
Handy
Power – Teo En Sing
Role – Definite Job responsibility
Task – Result driven, one team one goal
Person – trade union – one for all, all for one – trade union
Hofstede
Individualism VS Collectivism – MYOB vs attached culture
Uncertainty – France and Japan dislike
Power distance – degree to accept an inferior position
Masculine vs feminity – Japanese vs Finland
Confucianism vs dynamism – Love of humanity vs Result driven
By : Alwyn =____+
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